Tell us about your child and we'll call you back

Usually within one business day. If your child is in pain, has had an injury, or has facial swelling, don’t wait for a reply. Call instead, because we keep time free every day for exactly that.

Whichever is easier to get to. All five pediatric specialists work at both clinics and the full range of care is available at each, so the choice makes no difference to the treatment your child gets. The one practical difference is that the surgical centre is at the South clinic.

Not necessarily, and it depends what you are coming for. If you are establishing your child as a new patient and joining our comprehensive prevention program, no referral is needed and you can book directly with us. If your child already has a general or family dentist and you are seeking a specialist consultation for a specific concern, we ask that your dentist provide a referral, so we understand the history and the reason for the visit. Either way, your family dentist receives a consultation letter from us afterwards.

Yes, and it is worth doing. Call and tell us what happened. We can plan the first visit around it, whether that means a quieter time of day or an appointment where nothing clinical happens at all. Children who have been through something difficult somewhere else are a large part of who we see.

Your child’s Alberta Health card, your dental insurance details if you have coverage, and a list of any medications or medical conditions. If your child has been seen elsewhere and you can get their recent x-rays sent over, that saves retaking them.

Call as early as you can. Appointments for children run longer than adult ones, and Saturday slots in particular are in demand, so a bit of notice lets that time go to another family who needs it.